Burlington in Pittsburgh, PA Open now

Reviews about Burlington

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  November 18, 2019, by Neha Ojha
  I am a regular at this place. Get Branded stuff for less price here so usually I recommend this place to my friends. But recently I have had really bad experience. They denied returning a baby bath tub saying that you used it and you don't need it anymore so you are returning it. My baby got another tub as a gift and so was returning this one. How can my baby grow that big in a month that she would not need a tub? They were rude. I don't mind being denied to return the tub but the reason and their way if saying it was super rude and not acceptable. Again after a few days, the lady outside the changing room was super rude about putting the clothes back in the hangers. I had around 10 tops, put all 8 on hangers and remaining 2 hangers I didn't have as I took them from outside the trial room. I explained this to her but she was very rude and wanted me to find hangers and put the clothes on them. Them she said to take out hangers from the tops that I was buying and put these 2 tops on them and then return it to her. I didn't mind doing this as I am very particular about putting things back on their respective places but the way she said was not acceptable. She was arrogant and rude and not polite at all. I have been to many stores but never came across such rude staff. Looks like they don't care about their customers and good customer service is a joke to them. Utterly disappointing!