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Reviews about T-Mobile

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  May 24, 2019, by Paul Richards
  If your exploring another network in order to save money...please look elsewhere. T-Mobile has the worst customer service ever. Their Customer Service is overseas and all they do is read from a script and they never follow through. Supervisor promise to follow up and they never do. You cannot reach out to anyone in the states at their corporate office unless you go into the store. That alone blows my mind! Also if you are not sure if this is going to work for you and you may not stick with T-Mobile then please don't trade your phones in. They will send them off right away and if you choose not to stick with T-Mobile you loose your phones and they don't pay off your remaining balance at your prior carrier and you are left with a debt with your prior provider and possibly no place to go. Think twice about what you do and I am so distraught with this company that I would answer any questions that you may have in regards to this. PLEASE THINK TWICE AND DO YOUR HOMEWORK! My experience has me waiting for a credit for 2+ months now since I canceled and a debt of $800 with my prior provider. Also they tried to charge me for a device that I returned at the store and had a receipt for. AGAIN think twice!